Last updated: October 21, 2026
Your privacy matters to Soorin Arass Zenderoud. This page explains in plain language what information we collect, why we use it and how we protect it.
1. What we collect
- Identity and contact details: your name, mobile number and, if you choose, your email — when you sign up or place an order.
- Orders and purchases: the products or services you choose, amounts, payment status and invoice history.
- Messages and requests: messages you send us through forms, support tickets or messaging apps.
- Limited technical data: the pages you visit and how you found us (for example Instagram or Google), recorded anonymously and only to improve the site.
- Essential cookies: used only to keep you signed in to your account — never for advertising or tracking.
2. How we use it
- Processing and tracking orders and issuing invoices.
- Sending one-time sign-in codes (OTP) and order updates by SMS or messaging apps.
- Answering support requests and tickets.
- Improving the site based on popular pages (without identifying individual visitors).
We never sell your information to third parties.
3. Sharing with service providers
To provide our services, we share only the minimum necessary information with:
- Payment gateways: to complete online payments. Your card details are processed directly by the gateway and are never stored on our servers.
- SMS and messaging services: only to send sign-in codes and order updates.
4. Your rights
At any time you can contact us to ask us to:
- Show you the information we hold about you.
- Correct inaccurate information.
- Delete your account and personal data (except records we must keep by law, such as invoices).
5. Security
Connections to the site are encrypted with HTTPS, passwords are stored as one-way hashes, and access to the admin panel is limited to authorised staff.
6. Contact us
For any question about privacy or to ask us to delete your data, reach us here:
- 📞 Phone: 02126420075
- 📍 Address: Tehran Iran
- 💬 Use the contact details at the bottom of the site.
This policy may be updated from time to time; the current version is always available at this address.